Privacy/Shipping

This Privacy Policy governs the manner in which Smallcakes a Cupcakery collects, uses, maintains and discloses information collected from users (each, a “User”) of the smallcakescupcakery.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Smallcakes a Cupcakery.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Smallcakes a Cupcakery may collect and use Users personal information for the following purposes:
*To improve customer service
*To improve our Site
*To send User information and updates pertaining to orders
*To respond to iquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Smallcakes a Cupcakery has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Smallcakes a Cupcakery
smallcakescupcakery.com
juhl@goidp.com

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Shipping Policy
All orders are shipped via USPS. No shipping overseas. Contact customer service for shipping rates. After entering your shipping information, you will be provided with shipping options and costs.  We ship using the following methods:

•Ground (least expensive) – if the package can arrive within 7-10 days from chosen ship date
The shipping methods presented to you will depend on the following:
•The arrival day that you choose (we will not show any options that will take more than 3 days to arrive at the destination – Weekend deliveries are not available)
•The address you are shipping to

Costs and shipping methods provided by USPS are based on your chosen arrival date. Smallcakes Cupcakery® contracts with a third party shipping vendor (USPS) to deliver your package. As such Smallcakes Cupcakery® can only guarantee that your order will ship on the day shown in your order confirmation. We cannot guarantee the arrival date. Certain circumstances such as weather or address issues can delay the arrival of your package. Unfortunately, once your order leaves our shop, we are no longer able to control any part of the delivery. We will be happy to work with you and USPS to resolve any delays that occur, however, Smallcakes Cupcakery® cannot refund any part of your order as a result of shipping delays or incorrect deliveries.

This document was last updated on May 25, 2014

Copyright © 2014 Smallcakes. All rights reserved.